Terms, Security & Privacy

Conditions of Use

HerbalClean.com provides its services to you subject to the following "Conditions of Use". If you visit or shop at HerbalClean.com, you accept these conditions.

The information provided by HerbalClean.com on this site or by employees by phone, fax, email or other transmission medium including any links to this site is for educational and information purposes only and should not be interpreted as a recommendation for a specific treatment plan, product, course of action or medical treatment.

HerbalClean.com makes no representation that information, products, programs or services referenced on this website are available or appropriate in any country or region outside the U.S. Those who choose to access this website are solely responsible for compliance with applicable law.

HerbalClean.com is providing this site on an “as is” basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties, including warranties of merchantability or fitness for a particular use.

Neither HerbalClean.com nor any of its employees or agents will be liable for damages of any kind resulting out of or in connection with the use of this site, including compensatory, direct, indirect or consequential damages.

Shipping

Our warehouse is located in Phoenix, AZ. All orders received Monday – Friday before 11am Mountain Standard Time will ship the same day. Orders received after 11am MST will likely ship the following business day. We do not ship on Saturday or Sunday.

All orders are shipped via UPS. Delivery times for Ground shipping are typically in the range of 3-5 business days, depending on where you live. You can choose expedited delivery to receive your order sooner.

Back Orders
While we always try to ship orders completely, occasionally back orders occur. Back orders will be filled as soon as they become available.

Returns & Refunds

Herbal Clean offers a full 100% satisfaction guarantee on all of its products. If for any reason you are not satisfied, simply go online to www.herbalclean.com and click on the “guarantee” button. Fill out the form and click the submit button. Once you submit the form, you will receive an email with instructions on how to receive your refund. Please note, refunds must be submitted within 30 days of purchase. All refunds are based on MSRP and take 10-12 weeks to process once received. One refund per customer, per year. We do not accept product returns.

Security

We employ the Internet's strongest security technologies, including Secure Sockets Layer (SSL). Your personal financial information necessary to complete your transaction is transmitted over the Internet in a safe and encrypted format using the latest security techniques.

Privacy

We are committed to protecting your privacy, and promise never to sell, share, or reveal your e-mail address to any third party, business, or outside entity. The information we learn from customers helps us personalize and continually improve your shopping experience. Your personal information is used internally solely to process and fulfill your orders, answer your questions and market our business.